James Herbsleb is a Professor in the Institute for Software Research in the School of Computer Science at Carnegie Mellon University, where he also serves as Director of the PhD program in Computation, Organizations, and Society. His research interests lie primarily in the intersection of software engineering, computer-supported cooperative work, and socio-technical systems, focusing on such areas as geographically distributed development teams and large-scale open source development. He holds a PhD in psychology, and an MS in computer science. His research has won several awards, including the Most Influential Paper award in ICSE 2010, and several Distinguished Paper and Best Paper awards. He recently received the CMU School of Computer Science Alan Newell Award for Research Excellence. For no apparent reason, he also holds a Juris Doctor degree and is a member of the Michigan Bar Association. For about two decades, he has worked with assorted colleagues and minions to try to understand the complex and dynamic relationship between human collaboration and the software that the humans are designing and using. On his optimistic days, he feels he has made a bit of progress.